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  • FIRST BOOK

    “Great graduation present!”

    Inspired to extend a helping hand to ambitious women working in corporate America, a veteran executive offers honest, practical, slightly irreverent advice about navigating companies that are run and populated predominately by men.

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    Learn to see yourself as others do and become magnetic, magnanimous, and memorable! Savvy advice, specific examples, and tactical exercises to develop your presence—in months, not years.

  • About the Author

    Jennifer K. Crittenden earned an MBA in finance and worked for over twenty years in the US and abroad, rising from financial analyst to chief financial officer. She is the author of five books, including the award-winning Discreet Guide for Executive Women. She offers professional development programs through her company The Discreet Guide.

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Six Tips for Keeping Your Cool Under Fire

1. STOP. Hit the brakes. Step back. Become an observer. Treat your symptoms. Breathe. Take time to think.
2. Preserve the relationship. Everyone has to come out of this saving face. You need every vote. Defuse. Keep perspective. Keep it light.
3. See it as an opportunity. It’s a chance to learn and a chance to practice your skills. Want this. It will make your stronger. You are being tested.
4. Make it about them. Listen to show respect and to learn. Be curious. Ask questions. Don’t take it personally. Listen for common ground. What is this really about? Empathize.
5. Use sincere honesty, not brutal honesty. Be authentic but sensitive. Be kind.
6. Treat the moment as unique. Don’t let in old baggage. Don’t generalize. Don’t bring up old issues. Don’t accuse.

 

© 2018 Jennifer K. Crittenden

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